Basically from time to time I will share my opinion on places that I go. Today I'm sharing my opinion on the Wingnutz in Lehi (Saratoga Springs) UT.
My husband works out of town a LOT and at the end of 2010 he worked in St. George Utah for a few months. When him and the boys that he works with are working out of town they go out to eat a LOT. While he was in St. George they went to Wingnutz and decided that they loved it! They went at least once a week but usually about 3. Anyways, my husband LOVES the place!
My husband is in town right now and we heard that a Wingnutz opened up in Saratoga Springs. He was thrilled to hear this and talked me into going with him. Well, it does NOT compare well to the one in St. George.
We went last Saturday at about 2 in the afternoon. They weren't very busy but there was still a good amount of people there. We found ourselves a seat and were greeted with lots of warm smiles and friendly hellos! It was looking like it was going to be pretty promising! They came and took our drink order right away... after about 10 minutes we received them. Then things went south a little. Our waitress started spending a lot of time socializing with another table... Which would have been fine if she were still doing her job well. Finally a waitor came and took our order. Then our drinks ran out and after we waited awhile we didn't see our waitress so we flagged down another one. At that time we were given peanuts, and informed that our waitress was on break. She brought new drinks as well but left the empty glasses on the table. Then the waiting started... and continued... and went on... and continued!
Finally my mother in Laws order was brought out and she said that the rest of the food would be right out. After 15 minutes of waiting after that the other 3 of us received our food. Keep in mind that I am the pregnant one who ordered a salad, and the other 3 orders were all things that needed to be cooked so it was pretty strange to receive our meal the way that we did. My husband had ordered some Buffalo Chips with his meal, but was told that they would be out shortly. We finished eating, at which time his brother started to feel ill... And the Buffalo Chips still hadn't shown. We waited patiently for awhile, then started to try to flag down someone. At this point I notice that the large group with the screaming baby that came in shortly after we received our food has already started getting served there food!
My husband asks the waitress at this time to get us our check. We wait another twenty minutes and then my husband goes and asks the manager. After we pay the manager tells us that we weren't charged for the pitcher of beer (in his best please come back again voice). When we're walking out my husband looks at the receipt and... We were charged for it. Which let me take a moment to say isn't a problem or concern that we had had in the first place. They drank the beer so he was planning on paying for it but it was annoying that the manager told us we weren't charged for it when we were.
The whole ordeal took OVER 2 and a half hours! The service was horrible! I hope that this is taken into consideration before trying out the place... And I REALLY hope that everyone else has a MUCH better experience than what we had! Best of luck to the Saratoga Springs establishment, but we will not be eating their again. Apparently one just opened in Draper so we're going to check that one out soon! And of course next time we pass through St. George we'll stop in there!
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